Refund & Returns Policy

Effective Date: January 01,2023
Website: InstantDigitalNow.com

At Instant Digital Now (IDN), we specialize in digital products, including software, license keys, activation codes, and downloadable files. Because our products are digital and delivered electronically, our Refund & Returns Policy differs from physical goods.

1. Digital Products Are Non-Returnable

All products sold on IDN are digital items, including:

Software applications (Windows, Mac, Web-based)
Product license keys and activation codes
SaaS subscriptions
Plugins, themes, and digital utilities

Once a digital product is delivered, it cannot be returned for change of mind or accidental purchase.

2. Refund Eligibility

Refunds are only considered in the following cases:

The product was not delivered due to technical or payment processing issues
The product delivered is different from what was ordered
Duplicate payment occurred

Refund requests must be submitted within 24–48 hours of purchase for verification.

Note: Refunds will not be issued for:

Change of mind after purchase
Wrong product selection by the customer
Incompatibility with customer’s system (please check system requirements before purchase)
Products that were accessed or used

3. Replacements for Invalid or Non-Working Keys

If your purchased product is invalid, not working, or incorrect, we provide a replacement:

Contact our support team with your order number and proof of the issue
Our team will verify the problem
A replacement key or product will be issued at no extra cost

4. Vendor Products (If Marketplace)

If a product is sold by a third-party vendor on IDN:

The vendor is responsible for honoring this Refund & Returns Policy
IDN reserves the right to review all refund or replacement requests

5. Fraud Prevention

To protect both buyers and sellers, IDN may:

Investigate suspicious refund or replacement claims
Deny requests in cases of abuse or fraud
Suspend accounts found engaging in fraudulent activity

6. Refund Process

Approved refunds will be processed:

To the original payment method
Within 5–10 business days of approval

Please note that your bank or payment provider may take additional time to reflect the refund in your account.

7. Contact Support

For any refund or replacement requests, please contact:

📧 Email: info@instantdigital.com
🌐 Website: InstantDigitalNow.com