Return & Replacement Policy

Effective Date: January 01,2023
Website: InstantDigitalNow.com

At Instant Digital Now (IDN), we specialize in digital products, including software, license keys, activation codes, and downloadable files. Because our products are delivered digitally, our Return & Replacement Policy differs from physical goods.

1. Digital Products Are Non-Returnable

All products sold on IDN are digital items, including:

Software applications (Windows, Mac, Web-based)
Product license keys and activation codes
SaaS subscriptions
Plugins, themes, and digital utilities

Once a digital product is delivered, it cannot be returned for change of mind or accidental purchase.

2. Replacements for Invalid or Non-Working Keys

We offer replacements if your purchased product is invalid, not working, or incorrect, under the following conditions:

Contact our support team within 24–48 hours of purchase
Provide your order number and proof of the issue (e.g., screenshots)
The issue is verified by our support team

Once verified, we will provide a replacement key at no additional cost.

3. Refund Eligibility

Refunds are only considered in exceptional cases:

The product was not delivered due to a technical or payment processing issue
The delivered product is different from what was ordered
Duplicate payment occurred

Approved refunds will be processed to the original payment method within 5–10 business days.

4. Vendor Products (If Marketplace)

If products are sold by third-party vendors on IDN:

Vendors must comply with this Return & Replacement Policy
IDN reserves the right to review and approve all replacement or refund requests

5. Fraud Prevention

To protect both buyers and sellers, IDN may:

Investigate suspicious replacement or refund claims
Deny requests in cases of abuse or fraud
Suspend accounts involved in fraudulent activity

6. Contact Support

For any return or replacement request, please contact us:

📧 Email: info@instantdigitalnow.com
🌐 Website: InstantDigitalNow.com